Privacy Policy

Who is responsible for your personal information?

Lakeland Tangerine Inc., located at 12974 88 Avenue, Surrey, British Columbia V3W 3K3, is the data controller responsible for your personal information. Our privacy contact is Renata Kosic, reachable at contact@lakelandtangerine.com or (778) 724-1262.

What personal data do you collect?

We collect information you provide directly: name, email address, phone number, organization name, organization type, and the content of your inquiry when you submit our contact form.

We also collect limited technical data automatically: IP address, browser type, pages visited, and visit duration through cookies and analytics tools.

Why do you collect this data?

We use your contact information to respond to your inquiry and, if applicable, to prepare a preliminary compliance assessment outline. Technical data is used to maintain site functionality, analyze traffic patterns, and improve our online presence. We do not use your data for automated profiling or marketing without your explicit consent.

Do you share personal data with third parties?

We do not sell, rent, or trade your personal information. We may share data with:

• Analytics service providers (Google Analytics) who process data on our behalf under contractual obligations
• Professional advisors (legal, accounting) under professional confidentiality obligations
• Regulatory or legal authorities if required by law

How long do you retain personal data?

Contact form submissions are retained for 24 months from the date of submission. If you become a client, data retention is governed by our client engagement agreement and applicable professional record-keeping requirements under British Columbia law. Analytics data is retained in anonymized form for 26 months.

What are your rights regarding your data?

Under British Columbia's Personal Information Protection Act (PIPA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention obligations)
• Withdraw consent for data processing

To exercise any of these rights, contact us at contact@lakelandtangerine.com. We respond to all requests within 30 business days.

Do you use cookies?

Yes. We use essential cookies for site functionality (session management, security) and analytics cookies (Google Analytics) to understand site traffic. You can control cookie preferences through our cookie consent banner or through your browser settings. Essential cookies cannot be disabled without affecting site functionality.

How do you protect personal data?

We implement industry-standard security measures including SSL/TLS encryption for all data in transit, access controls limiting data access to authorized personnel, regular review of data handling procedures, and secure hosting with Canadian data residency. Despite these measures, no method of electronic transmission or storage is 100% secure.

How will you notify me of changes to this policy?

Material changes to this privacy policy will be posted on this page with an updated "Last Updated" date. If changes significantly affect how we process your data, we will make reasonable efforts to notify you directly via email if you are a current client.